DELIVERY INFORMATION

Delivery time is 3-5 working days from date of receipt of your order.  If we have an exceptionally busy period and we won't be able to deliver within this timeframe, we'll keep in touch to let you know.

UK-wide deliveries are one fixed cost of £5.99, or FREE if you spend over £29.99!

** COVID-19 UPDATE - our couriers can no longer guarantee next day delivery so until the lockdown is over, we can only accept UK wide orders for energy balls as these do not need to be sent in temperature controlled insulated packaging.   Breakfast jars can only be delivered locally within specified postcodes (we will hand-deliver these in person to you - subject to social distancing measures!):  GU3, GU9, GU10, GU11, GU12, GU13, GU14, GU15, GU16, GU17, GU18, GU19, GU24, GU46, GU47, GU50, GU51, GU52, GU53, GU95, RG27, RG45. **

All of our delivery packaging is planet friendly and responsibly sourced.

All recyclable/ biodegradable/ reusable/ compostable as appropriate.

Our chill packs contain bio-marine content, are 100% recyclable and made with BRC Grade certified material.

RETURNS POLICY

The food products that we sell on this website are perishable, and by their nature are not suitable for return.  In the unlikely event that you have any problems with your order, please email us within 24 hours of receipt, providing your order number and details of the issue along with images, if applicable.  Looking after our customers is of the utmost importance to us, and we will do our very best to resolve any issues.

PAYMENT METHODS

We accept payment from all major credit and debit cards, and all orders are processed by our secure online provider Stripe, or via PayPal.  We do not hold your credit or debit card details.

WHOLESALE INQUIRIES

Our energy balls make great counter top point of sale products in an airtight jar; and our breakfast jars are great sellers if you have a suitable chilled display unit or refrigeration facilities.  Get in touch with us at hello@glowfoods.co.uk to discuss your requirements - our products work

brilliantly in zero waste shops, health food shops, gyms, cafes or coffee shops.

COMPANY INFO

Glow Foods Limited is a company registered in England with company number 12295840.

Registered office address:

78 Salisbury Rd, Farnborough,

Hampshire. GU14 7AG.

United Kingdom.

Email:  hello@glowfoods.co.uk

OPENING HOURS

Mon - Fri: 9am - 5pm
​​Saturday: 9am - 5pm
​Sunday: 10am - 4pm

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© 2019-2020 Glow Foods Limited